Terms of service
Terms of Service
These Terms of Service govern your use of the Gibgo website and your purchase of products from our store. By accessing our website or placing an order, you agree to these Terms of Service.
General Conditions
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You agree not to use our website, products, or services for any unlawful or unauthorised purpose or in any way that could damage, disrupt, or interfere with the operation or security of our website.
Products and Services
We make reasonable efforts to display product descriptions, images, specifications, availability, and other information as accurately as possible.
Product colours and appearance may vary slightly depending on your device or screen settings.
We reserve the right to modify or discontinue products or services where reasonably necessary.
Prices
Product prices are displayed on our website before you complete your purchase.
We may update prices from time to time. Any price changes will not affect orders that have already been accepted, except where required by law or where an obvious pricing error has occurred.
Orders
When you place an order, you are responsible for providing accurate and complete billing, delivery, and contact information.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, payment problems, or inaccurate customer information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Payments
Payment must be completed using one of the payment methods available during checkout.
Payments may be processed by third-party payment service providers. Your use of their payment services may also be subject to their applicable terms and policies.
Shipping and Delivery
Orders are normally processed within 1–2 business days.
Estimated delivery time within Gibraltar is 3–5 business days after processing.
Delivery estimates are provided in good faith and may occasionally be affected by circumstances outside our reasonable control.
Returns and Refunds
Returns are accepted within 30 days from the date of delivery.
Return shipping is completely free and we do not charge restocking fees. There are no final sale items, and all products are eligible for return in accordance with our Return and Refund Policy.
Refunds are issued to the original payment method after the returned product has been received and the return has been approved.
Accuracy of Information
We make reasonable efforts to ensure that information available on our website is accurate and current.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, availability, promotions, or other details. We reserve the right to correct such errors where permitted by applicable law.
Intellectual Property
Website content, including text, graphics, logos, images, designs, and other materials owned by Gibgo is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our protected content without prior permission, except where permitted by law.
Third-Party Services
Our website may use or provide access to services operated by third parties, including payment, delivery, analytics, or other service providers.
Third-party services may be governed by their own terms and policies. We are not responsible for third-party services to the extent permitted by applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Gibgo will not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.
Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.